Now that hybrid and work-from-home environments have become commonplace, businesses aim to maximize their remote employees’ productivity long-term. But among all of the different approaches, processes, and technologies available to help with this, one thing stands out: access to effective technology and appropriate collaborative solutions is the most significant factor in maintaining productivity. The ability to seamlessly collaborate, access tools and data and even bond with colleagues are all named as top criteria for success in home-based environments.
Turning to UCaaS for Seamless Functionality
A company’s business communications infrastructure has a significant bearing on its ability to support these virtual scenarios. Specifically, cloud-based unified communications platforms allow employees to access tools that put them in touch with their colleagues anywhere with an internet connection. The ideal UCaaS platform will also integrate richly functional video and pervasive chat functions, empowering the staff to communicate and collaborate and mesh as a motivated team via a single interface.
Collaborative functions like screen sharing (ideally simultaneous screen sharing, so employees don’t have to pass control back and forth), “always-on” virtual rooms, sidebar conversations, presence, and other capabilities give far-flung team members the ability to share work with nearly the same fluidity as colleagues who are working face to face (or cubicle to cubicle). Add in chat & SMS messaging, softphone capabilities, and more. It creates a comprehensive user experience where employees can work for extended periods and perform tasks without juggling multiple applications.
Since many of these new telecommuters still have part-time duties at the brick-and-mortar office, a superior UCaaS solution will also include mobility tools that allow team members the same access to messaging, chat, call forwarding, directory management, and other features as they switch from their homes to physical office spaces.
Better UCaaS Helps Promote Employee Well-Being
The ability to provide a more unified environment to these dispersed hybrid workers has tremendous benefits to the employee, which will make them more satisfied and productive in their positions, no matter where they are situated.
We hear that many variables contribute to workers’ ability to perform at their peak in work-from-home surroundings. For instance, an article asking business owners to assess their remote workers revealed that many employees seem to thrive better in isolated environments like home offices. In addition, employees were more productive at home if they had access to the same tools available to them in the office.
In a survey from the employment service Indeed, a majority of remote personnel said that a “flexible work environment has improved their work-life balance (75%), reduced stress (57%), reduced absences (56%), and improved morale (54%).” 40% of respondents claimed they would trade lower wages for the opportunity to telecommute. Judging by these results, not only does remote work make employees more content, but it can also serve as a draw for companies looking to hire better talent culled from more expansive geographic areas and at more reasonable salaries.
That said, the benefits to employees can be quickly undone without the right communication tools in place. Even as employees are more comfortable and engaged if they cannot communicate and collaborate, those gains are wasted effectively. That’s where an effective UCaaS solution comes in: it gives team members the tools they need to stay effortlessly productive, whether they’re working from home or in the office.
Enter the Meridian UCaaS Solution
When effective UCaaS tools are leveraged over a cloud infrastructure, it creates a more unified and streamlined team, delivering productivity-boosting tools to support both on-site and home-based employees alike. Technology can go a long way to help companies integrate their staff and combat the potential disruption and isolation of the hybrid workplace, creating a more efficient, integrated, and seamlessly productive team.
Even so, technology is only half of the equation. With a world of tech options available, companies need a way to identify the right solution for their needs.
Contact Us Today to learn more about how Meridian’s UCaaS can help your organization maximize productivity with cloud communications.
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